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Terms And Conditions

Our Terms And Conditions

Terms and Conditions of the Providers and clients

Terms And Conditions of the Providers

TestMySamples Agreement Policy for Online Services Connecting CROs with Clients

Effective Date: [December, 1st 2024]

This Agreement Policy ("Agreement") outlines the terms and conditions under which TestMySamples, a Rhode Island Limited Liability Company ("TestMySamples," "we," "us," or "our"), provides online services connecting Providers/Contract Research Organizations ("CROs") with Clients ("Clients" or "you") for the purposes of facilitating collaboration, communication, and project management in the field of Healthcare and Medicine, Biotechnology, Environmental Science, Food and Agriculture, Chemicals and Materials Science, Forensic Science, Cosmetics and Personal Care, Energy and Natural Resources, Manufacturing and Industrial Applications, Pharmaceutical and Healthcare Research, Telecommunications and Electronics, Aerospace and Defense, Textiles and Apparel, Veterinary Science, and related sectors. By accessing or using TestMySamples’s online platform and services ("Platform"), you agree to abide by the terms set forth in this Agreement.


1. Agreement Overview

TestMySamples operates an online platform ("Platform") that allows CROs and Clients to connect, communicate, and collaborate on various research and development projects. This Agreement governs the use of the Platform, including the creation of accounts, the posting of project listings, the provision of services, and the payment for services. TestMySamples facilitates connections and provides services to enhance collaboration but is not directly involved in the contractual relationship between the CROs and Clients, unless specifically noted.

2. Acceptance of Terms

By using the Platform, you acknowledge that you have read, understood, and agree to comply with all the terms of this Agreement, along with any other policies, guidelines, or conditions that may be posted by TestMySamples from time to time. If you do not agree with these terms, you must immediately stop using the Platform.

3. Scope of Services

TestMySamples provides the following services through the Platform:

  • CRO and Client Matching: Connecting Clients with CROs based on project needs, CRO expertise, and geographical or regulatory requirements.The Platform enables Clients to search for and connect with CROs based on specific service needs, project requirements, and expertise areas.
  • Project Management Tools: Providing digital tools to facilitate the management of projects, including task assignment, timelines, milestone tracking, document sharing, and communications.
  • Secure Communication Channels: Offering secure messaging, project updates and file-sharing capabilities to enable smooth collaboration between CROs and Clients.
  • Supplementary Services: Offering optional additional services such as regulatory consulting, data analysis, or project-specific consulting, subject to separate agreements and additional fees.

4. User Accounts and Registration

To access certain features of the Platform, users must create an account. When registering, users agree to provide accurate, current, and complete information and to keep their account information up to date. Account registration is required for both CROs and Clients.

  • CROs: As a CRO,
    • You are responsible for providing detailed and accurate information about your services, expertise, and qualifications.
    • Deliver services in a professional and timely manner, adhering to agreed-upon project timelines, regulatory requirements, and quality standards.
    • Maintain the confidentiality of any sensitive or proprietary information shared by the Client.
  • Clients: As a Client,
    • Provide clear, accurate, and complete project specifications and expectations to the CRO.
    • Ensure that all necessary permissions, documentation, and resources are provided to facilitate the successful completion of the project.
    • Promptly pay for services rendered, in accordance with the payment terms outlined in their agreements with the CRO.
    • Abide by any regulatory requirements relevant to the services being provided.

Account Security:

·         You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

·         You agree to notify TestMySamples immediately of any unauthorized use of your account or any other security breach.

5. Fees and Payment

The Platform may charge fees for access to certain features or services, including but not limited to premium listings, project management tools, and supplementary services. The fees will be disclosed to users before any charges are made. Payment terms and conditions will be outlined in a separate agreement for each specific service or transaction.

  • Service Fees: Fees are charged by TestMySamples for facilitating the Platform services. CROs and Clients are also responsible for agreeing on compensation for services directly, and TestMySamples may offer payment processing services to handle those transactions. CROs are responsible for a 10% deduction from the total service quote to cover applicable service fees. This fee will be deducted from the overall quoted amount and is intended to offset administrative and operational costs associated with the services provided. CROs are expected to factor this deduction into their budgeting and billing practices.
  • Payment Terms: Payment for services between CROs and Clients will be agreed upon prior to the commencement of the work. All payments are processed through the Platform or as otherwise agreed by the parties. TestMySamples may charge a processing fee in addition to the service fee.
  • Late Payment: Failure to make payments as agreed may result in the suspension or termination of access to the Platform and services.

·         Late reply to service completion:Clients have 14 businessdays from the date of service completion to review and formally accept the service. If no acceptance is received within this 14businessday period, the service will be deemed accepted, and the payment will be processed accordingly. An invoice for the full amount, including any applicable service fees or deductions, will be issued at that time, and payment will be due within 14 businessdays of the invoice date.

  • Payout to CRO:Payments to CROs for completed services may take up to 14 business days from the date of service completion. Once the service is completed, an invoice will be reviewed, and the payment will be processed accordingly. CROs should allow up to 14 businessdays for the payment to be finalized, depending on the processing time and any necessary approvals.

6. User Content

Users retain ownership of the content they upload, share, or create on the Platform (“User Content”). By submitting User Content, you grant TestMySamples a non-exclusive, worldwide, royalty-free license to use, display, and distribute that content for the purpose of operating the Platform, facilitating the services, and enhancing user experience.

  • Compliance with Laws: You agree that all User Content uploaded to the Platform complies with applicable laws, including intellectual property laws, privacy laws, and any industry-specific regulations.
  • Ownership of Content: Users retain ownership of any content they upload, share, or create on the Platform, including documents, project details, and communications (“User Content”). By submitting User Content, users grant TestMySamples a non-exclusive, worldwide, royalty-free license to use, display, and distribute the content for the purposes of operating the Platform and providing services.
  • Content Compliance: Users agree that all User Content submitted must comply with applicable laws, including intellectual property laws. Users are responsible for ensuring that their content does not infringe upon the rights of third parties or violate the Platform’s terms of use.

7. Privacy and Data Protection

TestMySamples is committed to protecting the privacy and confidentiality of user data. Any personal data collected through the Platform will be processed in accordance with our Privacy Policy, which is incorporated into this Agreement by reference.

  • Data Handling:TestMySamples may collect, store, and use user data as necessary to provide the services on the Platform, process payments, or improve the functionality of the Platform. TestMySamples will take appropriate technical and organizational measures to protect personal data.
  • Third-Party Services: If TestMySamples engages third-party service providers to process or store data, TestMySamples will ensure that such providers meet the same data protection standards required by law.

8. Prohibited Use

Users agree to refrain from using the Platform for any of the following prohibited activities:

  • Illegal Activities: Using the Platform to conduct illegal, fraudulent, or unethical activities.
  • Impersonation: Impersonating another individual, organization, or entity, or providing false or misleading information.
  • Harassment: Engaging in behavior that harasses, threatens, or harms other users.
  • System Interference: Attempting to interfere with the normal functioning of the Platform, including hacking, data scraping, or the introduction of malware.

9. Termination and Suspension

  • Termination by User: You may terminate your account at any time by notifying TestMySamples or following the termination procedures specified in your account settings. Upon termination, you will lose access to the services provided through the Platform.
  • Termination by Company:TestMySamples reserves the right to suspend or terminate a user’s account for violating the terms of this Agreement, engaging in unlawful conduct, or for failure to comply with any other applicable policies. Termination may result in the loss of access to your account, and no refund will be provided for any paid services or fees.

10. Dispute Resolution

If a dispute arises between a CRO and Client, both parties should attempt to resolve the matter directly. If the issue cannot be resolved amicably, TestMySamples may assist in facilitating communication between the parties. However, TestMySamples is not responsible for resolving disputes.

  • Internal Resolution: In the event of a dispute between a CRO and a Client, TestMySamples encourages both parties to resolve the issue amicably, using the communication tools available on the Platform.
  • Mediation: If the dispute cannot be resolved directly between the CRO and Client, TestMySamples may, at its discretion, facilitate mediation or offer support in resolving the issue. However, TestMySamples is not responsible for the outcome of any disputes.
  • Arbitration: If a resolution cannot be reached, disputes may be resolved through binding arbitration under the rules of [specify relevant arbitration body, e.g., the American Arbitration Association], with the arbitration taking place in [Location].

11. Limitation of Liability

TestMySamples provides the Platform on an “as is” basis and does not guarantee that the Platform will be error-free or uninterrupted. TestMySamples shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of the Platform, including but not limited to loss of data, loss of profits, or any other economic loss.

TestMySamples’s total liability, if any, will not exceed the amount paid by the user to TestMySamples for the specific service or feature at issue.

12. Governing Law

This policy is governed by the laws of Rhode Island, without regard to its conflict of law principles. Any legal action arising from the use of the Platform or these terms will be filed in the courts located in Rhode Island, and users consent to the jurisdiction of these courts.

13. Changes to the Agreement

TestMySamples reserves the right to update or modify this Agreement at any time. Any changes will be posted on the Platform, and users will be notified of significant changes. Continued use of the Platform after changes have been made constitutes acceptance of the modified Agreement.


By using the Platform, creating an account, or accessing the services provided by TestMySamples, you acknowledge and agree to be bound by this Agreement Policy.

If you have any questions about this Agreement, please contact us at [Contact Information].


Payment Terms and Conditions Agreement

1. Introduction
These Payment Terms and Conditions govern all transactions made through PayPal for services provided by the Providers to clients. By making a payment, the Client agrees to the terms outlined below.

2. Payment Process

  • All payments for services must be made through PayPal at the time of agreement or as specified in the invoice.
  • The Client acknowledges that payment is required prior to the commencement of the project, unless otherwise agreed in writing.

3. Payment Hold and Release

  • Payments made by the Client will be held by PayPal under TestMySamples account until the Provider completes the project as per the agreed scope of work.
  • The Provider will notify the Client once the project is completed.
  • Upon successful completion of the project, and once the Client confirms receipt and satisfaction, the payment will be released to the Provider.
  • If there are any issues with the project or discrepancies in the scope of work, the Client must notify the Provider within 14 days of completion. Payments will remain on hold until both parties have resolved the issue.

4. Currency and Transaction Fees

  • All payments will be processed in USD.
  • Transaction fees incurred by PayPal, including any international payment fees or currency conversion fees, are the responsibility of the Client unless otherwise stated.

5. Refunds and Dispute Resolution

  • Refunds will be handled in accordance with our Refund Policy. If the Client disputes the quality of the project or any aspect of the service provided, the payment will remain on hold while the issue is investigated.
  • If the issue cannot be resolved satisfactorily, the Client may be entitled to a partial or full refund as per our policy.
  • Disputes should be addressed directly with the Provider within [X days] of the payment being made.

6. Completion of the Project

  • The project will be deemed complete when the Provider has fulfilled the agreed-upon deliverables, and the Client has confirmed receipt and satisfaction.
  • If the Client does not respond or fails to acknowledge completion within [X days] of notification, the payment may be released to the Provider at the Provider’s discretion.

7. Security and Fraud Prevention

  • All PayPal transactions are secure and processed according to PayPal’s fraud protection and encryption policies.
  • The Provider reserves the right to refuse or cancel any payment transaction suspected of fraud or misuse.

8. Termination of Service

  • The Provider reserves the right to terminate the service and cancel any payments if the Client fails to comply with these payment terms or engages in fraudulent activity.

9. Amendments

  • The Provider may amend these Payment Terms and Conditions at any time. The Client is responsible for reviewing these terms periodically to remain informed of any changes.

10. Contact Information

  • For questions regarding payments, project status, or disputes, please contact us at:
    • TestMySamples
      Rhode Island
      info.testmysample@gmail.com

By proceeding with payment through PayPal, the Client acknowledges and agrees to these terms and conditions.

 

Terms And Conditions of the clients




TestMySamples Agreement Policy for Online Services Connecting CROs with Clients

Effective Date: [December, 1st 2024]

This Agreement Policy ("Agreement") outlines the terms and conditions under which TestMySamples, a Rhode Island Limited Liability Company ("TestMySamples," "we," "us," or "our"), provides online services connecting Providers/Contract Research Organizations ("CROs") with Clients ("Clients" or "you") for the purposes of facilitating collaboration, communication, and project management in the field of Healthcare and Medicine, Biotechnology, Environmental Science, Food and Agriculture, Chemicals and Materials Science, Forensic Science, Cosmetics and Personal Care, Energy and Natural Resources, Manufacturing and Industrial Applications, Pharmaceutical and Healthcare Research, Telecommunications and Electronics, Aerospace and Defense, Textiles and Apparel, Veterinary Science, and related sectors. By accessing or using TestMySamples’s online platform and services ("Platform"), you agree to abide by the terms set forth in this Agreement.


1. Agreement Overview

TestMySamples operates an online platform ("Platform") that allows CROs and Clients to connect, communicate, and collaborate on various research and development projects. This Agreement governs the use of the Platform, including the creation of accounts, the posting of project listings, the provision of services, and the payment for services. TestMySamples facilitates connections and provides services to enhance collaboration but is not directly involved in the contractual relationship between the CROs and Clients, unless specifically noted.

2. Acceptance of Terms

By using the Platform, you acknowledge that you have read, understood, and agree to comply with all the terms of this Agreement, along with any other policies, guidelines, or conditions that may be posted by TestMySamples from time to time. If you do not agree with these terms, you must immediately stop using the Platform.

3. Scope of Services

TestMySamples provides the following services through the Platform:

  • CRO and Client Matching: Connecting Clients with CROs based on project needs, CRO expertise, and geographical or regulatory requirements.The Platform enables Clients to search for and connect with CROs based on specific service needs, project requirements, and expertise areas.
  • Project Management Tools: Providing digital tools to facilitate the management of projects, including task assignment, timelines, milestone tracking, document sharing, and communications.
  • Secure Communication Channels: Offering secure messaging, project updates and file-sharing capabilities to enable smooth collaboration between CROs and Clients.
  • Supplementary Services: Offering optional additional services such as regulatory consulting, data analysis, or project-specific consulting, subject to separate agreements and additional fees.

4. User Accounts and Registration

To access certain features of the Platform, users must create an account. When registering, users agree to provide accurate, current, and complete information and to keep their account information up to date. Account registration is required for both CROs and Clients.

  • CROs: As a CRO,
    • You are responsible for providing detailed and accurate information about your services, expertise, and qualifications.
    • Deliver services in a professional and timely manner, adhering to agreed-upon project timelines, regulatory requirements, and quality standards.
    • Maintain the confidentiality of any sensitive or proprietary information shared by the Client.
  • Clients: As a Client,
    • Provide clear, accurate, and complete project specifications and expectations to the CRO.
    • Ensure that all necessary permissions, documentation, and resources are provided to facilitate the successful completion of the project.
    • Promptly pay for services rendered, in accordance with the payment terms outlined in their agreements with the CRO.
    • Abide by any regulatory requirements relevant to the services being provided.

Account Security:

·         You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

·         You agree to notify TestMySamples immediately of any unauthorized use of your account or any other security breach.

5. Fees and Payment

The Platform may charge fees for access to certain features or services, including but not limited to premium listings, project management tools, and supplementary services. The fees will be disclosed to users before any charges are made. Payment terms and conditions will be outlined in a separate agreement for each specific service or transaction.

  • Service Fees: Fees are charged by TestMySamples for facilitating the Platform services. CROs and Clients are also responsible for agreeing on compensation for services directly, and TestMySamples may offer payment processing services to handle those transactions. CROs are responsible for a 10% deduction from the total service quote to cover applicable service fees. This fee will be deducted from the overall quoted amount and is intended to offset administrative and operational costs associated with the services provided. CROs are expected to factor this deduction into their budgeting and billing practices.
  • Payment Terms: Payment for services between CROs and Clients will be agreed upon prior to the commencement of the work. All payments are processed through the Platform or as otherwise agreed by the parties. TestMySamples may charge a processing fee in addition to the service fee.
  • Late Payment: Failure to make payments as agreed may result in the suspension or termination of access to the Platform and services.

·         Late reply to service completion:Clients have 14 businessdays from the date of service completion to review and formally accept the service. If no acceptance is received within this 14businessday period, the service will be deemed accepted, and the payment will be processed accordingly. An invoice for the full amount, including any applicable service fees or deductions, will be issued at that time, and payment will be due within 14 businessdays of the invoice date.

  • Payout to CRO:Payments to CROs for completed services may take up to 14 business days from the date of service completion. Once the service is completed, an invoice will be reviewed, and the payment will be processed accordingly. CROs should allow up to 14 businessdays for the payment to be finalized, depending on the processing time and any necessary approvals.

6. User Content

Users retain ownership of the content they upload, share, or create on the Platform (“User Content”). By submitting User Content, you grant TestMySamples a non-exclusive, worldwide, royalty-free license to use, display, and distribute that content for the purpose of operating the Platform, facilitating the services, and enhancing user experience.

  • Compliance with Laws: You agree that all User Content uploaded to the Platform complies with applicable laws, including intellectual property laws, privacy laws, and any industry-specific regulations.
  • Ownership of Content: Users retain ownership of any content they upload, share, or create on the Platform, including documents, project details, and communications (“User Content”). By submitting User Content, users grant TestMySamples a non-exclusive, worldwide, royalty-free license to use, display, and distribute the content for the purposes of operating the Platform and providing services.
  • Content Compliance: Users agree that all User Content submitted must comply with applicable laws, including intellectual property laws. Users are responsible for ensuring that their content does not infringe upon the rights of third parties or violate the Platform’s terms of use.

7. Privacy and Data Protection

TestMySamples is committed to protecting the privacy and confidentiality of user data. Any personal data collected through the Platform will be processed in accordance with our Privacy Policy, which is incorporated into this Agreement by reference.

  • Data Handling:TestMySamples may collect, store, and use user data as necessary to provide the services on the Platform, process payments, or improve the functionality of the Platform. TestMySamples will take appropriate technical and organizational measures to protect personal data.
  • Third-Party Services: If TestMySamples engages third-party service providers to process or store data, TestMySamples will ensure that such providers meet the same data protection standards required by law.

8. Prohibited Use

Users agree to refrain from using the Platform for any of the following prohibited activities:

  • Illegal Activities: Using the Platform to conduct illegal, fraudulent, or unethical activities.
  • Impersonation: Impersonating another individual, organization, or entity, or providing false or misleading information.
  • Harassment: Engaging in behavior that harasses, threatens, or harms other users.
  • System Interference: Attempting to interfere with the normal functioning of the Platform, including hacking, data scraping, or the introduction of malware.

9. Termination and Suspension

  • Termination by User: You may terminate your account at any time by notifying TestMySamples or following the termination procedures specified in your account settings. Upon termination, you will lose access to the services provided through the Platform.
  • Termination by Company:TestMySamples reserves the right to suspend or terminate a user’s account for violating the terms of this Agreement, engaging in unlawful conduct, or for failure to comply with any other applicable policies. Termination may result in the loss of access to your account, and no refund will be provided for any paid services or fees.

10. Dispute Resolution

If a dispute arises between a CRO and Client, both parties should attempt to resolve the matter directly. If the issue cannot be resolved amicably, TestMySamples may assist in facilitating communication between the parties. However, TestMySamples is not responsible for resolving disputes.

  • Internal Resolution: In the event of a dispute between a CRO and a Client, TestMySamples encourages both parties to resolve the issue amicably, using the communication tools available on the Platform.
  • Mediation: If the dispute cannot be resolved directly between the CRO and Client, TestMySamples may, at its discretion, facilitate mediation or offer support in resolving the issue. However, TestMySamples is not responsible for the outcome of any disputes.
  • Arbitration: If a resolution cannot be reached, disputes may be resolved through binding arbitration under the rules of [specify relevant arbitration body, e.g., the American Arbitration Association], with the arbitration taking place in [Location].

11. Limitation of Liability

TestMySamples provides the Platform on an “as is” basis and does not guarantee that the Platform will be error-free or uninterrupted. TestMySamples shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of the Platform, including but not limited to loss of data, loss of profits, or any other economic loss.

TestMySamples’s total liability, if any, will not exceed the amount paid by the user to TestMySamples for the specific service or feature at issue.

12. Governing Law

This policy is governed by the laws of Rhode Island, without regard to its conflict of law principles. Any legal action arising from the use of the Platform or these terms will be filed in the courts located in Rhode Island, and users consent to the jurisdiction of these courts.

13. Changes to the Agreement

TestMySamples reserves the right to update or modify this Agreement at any time. Any changes will be posted on the Platform, and users will be notified of significant changes. Continued use of the Platform after changes have been made constitutes acceptance of the modified Agreement.


By using the Platform, creating an account, or accessing the services provided by TestMySamples, you acknowledge and agree to be bound by this Agreement Policy.

If you have any questions about this Agreement, please contact us at [Contact Information].


Payment Terms and Conditions Agreement

1. Introduction
These Payment Terms and Conditions govern all transactions made through PayPal for services provided by the Providers to clients. By making a payment, the Client agrees to the terms outlined below.

2. Payment Process

  • All payments for services must be made through PayPal at the time of agreement or as specified in the invoice.
  • The Client acknowledges that payment is required prior to the commencement of the project, unless otherwise agreed in writing.

3. Payment Hold and Release

  • Payments made by the Client will be held by PayPal under TestMySamples account until the Provider completes the project as per the agreed scope of work.
  • The Provider will notify the Client once the project is completed.
  • Upon successful completion of the project, and once the Client confirms receipt and satisfaction, the payment will be released to the Provider.
  • If there are any issues with the project or discrepancies in the scope of work, the Client must notify the Provider within 14 days of completion. Payments will remain on hold until both parties have resolved the issue.

4. Currency and Transaction Fees

  • All payments will be processed in USD.
  • Transaction fees incurred by PayPal, including any international payment fees or currency conversion fees, are the responsibility of the Client unless otherwise stated.

5. Refunds and Dispute Resolution

  • Refunds will be handled in accordance with our Refund Policy. If the Client disputes the quality of the project or any aspect of the service provided, the payment will remain on hold while the issue is investigated.
  • If the issue cannot be resolved satisfactorily, the Client may be entitled to a partial or full refund as per our policy.
  • Disputes should be addressed directly with the Provider within [X days] of the payment being made.

6. Completion of the Project

  • The project will be deemed complete when the Provider has fulfilled the agreed-upon deliverables, and the Client has confirmed receipt and satisfaction.
  • If the Client does not respond or fails to acknowledge completion within [X days] of notification, the payment may be released to the Provider at the Provider’s discretion.

7. Security and Fraud Prevention

  • All PayPal transactions are secure and processed according to PayPal’s fraud protection and encryption policies.
  • The Provider reserves the right to refuse or cancel any payment transaction suspected of fraud or misuse.

8. Termination of Service

  • The Provider reserves the right to terminate the service and cancel any payments if the Client fails to comply with these payment terms or engages in fraudulent activity.

9. Amendments

  • The Provider may amend these Payment Terms and Conditions at any time. The Client is responsible for reviewing these terms periodically to remain informed of any changes.

10. Contact Information

  • For questions regarding payments, project status, or disputes, please contact us a
    • TestMySamples
      Rhode Island
      info.testmysample@gmail.com

By proceeding with payment through PayPal, the Client acknowledges and agrees to these terms and conditions.